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Terms of Use

Last updated: November 12, 2026

If you are in crisis or having thoughts of harming yourself or others, do not use this website or our forms to reach us. Call or text 988 (Suicide & Crisis Lifeline), call 911, or go to the nearest emergency room. Our forms, email, and text messages are not monitored around the clock.

These Terms of Use (“Terms”) apply to your use of coretherapyonline.com and the forms, scheduling tools, and text message programs offered through it (together, the “Site”), operated by Core, A Licensed Clinical Social Worker Corporation, doing business as Core Therapy (“Core Therapy,” “we,” “us”). By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

1. Information only, not medical advice

Content on the Site, including articles, therapist profiles, and service descriptions, is for general information only. It is not medical or mental health advice, diagnosis, or treatment and does not replace care from a qualified professional.

2. No therapist-client relationship until intake

Submitting a form, booking a free consultation, or sending us a message does not create a therapist-client relationship. That relationship begins only after you complete our intake process, including our informed consent and practice policies, and attend your first session.

3. Who can use our services

Our services are provided by telehealth to people located in California at the time of each session. You must be 18 or older to book for yourself. Services for minors must be arranged by a parent or legal guardian, except where California law allows a minor to consent to their own care.

4. Booking, insurance, and payment

  • Appointment times shown on the Site are subject to availability and confirmation.
  • Insurance verification results are estimates based on information from your insurer and are not a guarantee of coverage or payment. You are responsible for amounts your plan does not cover.
  • Fees, self-pay rates, cancellation and late-cancellation policies, and other financial terms are provided in our intake paperwork and practice policies, which govern your care.
  • Online payments are processed by Stripe, a third-party payment processor.

5. Provider information

We work to keep therapist profiles, specialties, languages, insurance plans, and rates accurate, but they can change. Please confirm details with our intake team before your first session.

6. Text messaging terms

Core Therapy offers text messages about inquiries, scheduling, and appointments. By providing your mobile number and checking the consent box or otherwise opting in, you agree to receive these recurring automated text messages from Core Therapy at that number.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to cancel at any time. You will receive one message confirming you have been unsubscribed.
  • Reply HELP for help, or contact us at (888) 611-9338 or info@corelcsw.com.
  • Consent to receive text messages is not a condition of receiving services.
  • Carriers are not liable for delayed or undelivered messages.
  • Text messages may not be secure. Please do not text detailed health information or anything urgent.
  • Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

7. Acceptable use

You agree not to misuse the Site, including by submitting false information or information about someone else without their permission, attempting to access systems or data you are not authorized to access, interfering with the Site’s operation, or using automated tools to collect information from it.

8. Intellectual property

The Site’s content, logos, and design belong to Core Therapy or its licensors. You may view and print pages for personal, non-commercial use. Any other use requires our written permission.

9. Third-party sites and services

The Site may link to or embed third-party services, such as scheduling, telehealth, insurance, and payment platforms. We are not responsible for their content or practices, and your use of them may be subject to their own terms.

10. Disclaimers

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES ABOUT THE SITE, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, AVAILABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. This section does not limit any duty we owe you as a client under professional standards of care.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CORE THERAPY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE. This section applies to your use of the Site only and does not limit liability for professional services or any liability that cannot be limited by law.

12. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute about these Terms or the Site will be brought in the state or federal courts located in Los Angeles County, California.

13. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page with a new “Last updated” date. Continued use of the Site means you accept the updated Terms.

14. Contact us